Shipping & Returns
Shipping & Returns Policy
Since most orders are custom we do not accept returns unless it is a mistake on our part. We also have an inspection period of 7 days for any products that might be damaged upon delivery. Please contact us within this timeframe to address any issues.
Order. Ship. Deliver.
Select and customize your desired products to begin the journey.
Your custom order is carefully prepared and dispatched from our facility.
Your order arrives at your doorstep, ready for use and enjoyment.
Return Process
Reach out to us at support@9thislandimaging.com or use the form below to inform us about the return.
Use the pre-paid shipping label we provide, attach it to your package, and drop it at your nearest post office.
After we receive your return, we'll process it within 48 hours and issue your refund. Quick and hassle-free!
Start a Return
Simply fill out the form below and we'll get back to you right away with instructions.